computappoint
London, UK
Senior Consultant - CMDB/SACM This role is ideal for an experienced ITSM Consultant who has a particular focus around CMDB and SACM alignment. In this role, you will be responsible for capturing the key aspects of the current CMDB database & CMDB/SACM tooling, understanding the functionalities of the ITSM CMDB solution within ServiceNow so you can explain/recommend platform capabilities/structures, lead presentation & workshops to provide training to clients & internal teams, and ensure CI Management process is robust allowing the CMDB to remain current and accurate as well as ensuring the decommission of legacy Remedy CMDB. Required Experience: Proficiency in IT Asset Management Lifecycle and Configuration Management processes and efficiency in adoptions (tool agnostic and client oriented). Awareness of technologies and good practices that support CMDB (incl. CSDM) solutions, integrations including auto-discovery tooling. Strong planning...