Ascent People
Manchester, UK
Description Senior IT Support Engineer – MSP – £48K East Midlands – office based role Are you an experienced IT Support professional seeking a challenging role with growth potential? We’re looking for a Senior IT Support Engineer to join this thriving MSP. Key Requirements: * Extensive experience in client-facing 3rd line IT support * Proficiency in Windows Server 2008-2022, Hyper-V, Office 365, Azure AD * Strong networking and firewall knowledge * Excellent communication skills * Willingness to work on-site as needed (minimal overnight stays) Desirable Skills: * VMWare * Cisco networking * PowerShell scripting * Power BI / Reporting Your Role: * Provide technical expertise across multiple environments * Design and implement new solutions * Manage IT assets and documentation * Contribute to resource planning and performance monitoring * Build strong client relationships * Serve as an escalation point for support calls...