•Providing design and thought leadership in the team
•Converting business requirements and needs in a practical solution designs using Salesforce Platform
• Mentoring, developing and assisting team members to deliver sustainable solution designs
• Talking to stakeholders to understand business requirements during the initial stage
• Proactively supporting the business in designing new products and services
• Identifying and understanding the integration & customisation points
• Collaborating with the development teams to ensure goals are achieved within budget and set deadline
• Working with the IT Infrastructure and delivery team
• Keeping abreast of new industry developments
• Evaluating requirements to identify upstream and downstream system and processes
What You'll Bring to the Role:
• Strong Salesforce Platform Capabilities
• Good knowledge of Order Management and Provisioning
• Prior working experience in Telecom industry would be an added advantage
• Demonstrating considerable experience in complex transformation projects
• Previous practical exposure to designing complex solutions with Salesforce
• Very good analytical, problem solving and negotiation skills
• Ability to work independently with limited monitoring
• Ability to lead and motivate others
• Excellent spoken and written communication
Desirable skills:
• Six Sigma, agile methods, Sigma OM, Sigma CPQ, Sigma Catalogue
• Familiarity with XML, XLST and WSDL
• Familiarity with modelling languages such as Archimate and UML, TM Forum Standards (SID)
• Having practical working experience in Kubernetes and Open shift would be an added advantage
• Having Salesforce Recognised Certifications would be beneficial
