Benefits
Private Health Insurance Opportunities to gain industry recognised Royal Yachting Association qualifications. Onsite Parking Your main duties will include:
-Handling customer calls and emails in a timely and professional manner.
-Developing and maintaining personable relationships with customers and our freelance instructor team.
-Upselling where possible to ensure maximum profitability.
-Managing all aspects of the customers’ experience pre and post event.
-Booking services in connection with the course or holiday.
-Maintaining the event schedule, diary & CRM systems.
The ideal candidate will:
-Be comfortable using email and phone communications to conduct business and build relationships.
-Have excellent organisation skills, with the ability to prioritise workload to meet deadlines.
-Be able to work well under pressure.
-Have excellent written and spoken communication skills with the ability to effectively engage with individuals on all levels.
-Be efficient, highly organised and have an exceptional eye for detail.
-Be computer literate, particularly in Microsoft Office.
– Ideally have experience in the sailing or yachting industry either for leisure or commercial purposes. Ideally understanding the RYA schemes. (Not essential)